All orders are processed and shipped within 1-2 weeks.
No signature required
Customers sometimes ask us to ship their package with “no signature required”. While we can write no signature required on your package, there is no guarantee the shipping company will honor the request.
Since the shipping company is responsible for proper delivery of your package, it is up to the driver to determine whether or not they feel it would be safe to leave the package without a signature. We are not responsible if the shipping company does not leave the package without a signature.
Hot Weather Shipping
Our products are perishable and sensitive to heat. During hotter months, we add a small charge to help cover the cost of ice packs, insulation materials, and additional handling. During the warm summer months we do not ship over the weekend in order to ensure premium quality upon arrival. For this reason, Monday deliveries are not possible.
Once your chocolates leave our facility, they are at the mercy of our carrier. We make every effort to protect your chocolates from damage during shipping. Any damage that is incurred during shipping must be reported immediately upon receipt. Shipping refunds may not be given for shipping delays caused by inclement weather, package refusal, and/or incomplete or incorrect delivery address.